Q1: How do I order products?

Please follow these steps to order products online:

1. Select your desired product and click [Add to Cart].
2. After completing your order, click on the shopping cart and then click [Proceed to Checkout]. If you have a discount code, please enter the coupon number to receive the discount.
3. Fill in your personal details, including your name, phone number, email, delivery method, and delivery date. Please select your payment method. If you have any special requests, you can add them to the [Order Notes]. After completing, click [Place Order].
4. After placing your order, you will receive a confirmation email within one business day.

Q2: How long after placing an order will I receive a confirmation email?

You will receive a confirmation email within one business day of placing your order. If you do not receive a confirmation email, it means your order was not completed. Please contact us or try placing your order again.

Q3: How do I use my e-coupon?

Simply enter the e-coupon number at checkout to enjoy the relevant discount. You can also follow our Facebook/Instagram for the latest offers.

Q4: How do I change my pickup method after placing an order?

If you need to change your pickup date or location, please contact us two business days before pickup to make new arrangements.

Once an order has been confirmed and paid for, cancellations and refunds will not be accepted.