Q1: How do I order products?

Please follow these steps to order products online:

1. Select your desired product and click [Add to Cart].
2. Once you have finished selecting items, click the shopping cart icon and select 【Proceed to Checkout】, then choose your preferred delivery method and date. If you have a promo code, enter the coupon number to apply the discount.
3. Fill in your personal details, including your name, phone number, delivery method, and delivery date. Please select your payment method. After completing, click [Place Order].
4. After placing your order, you will receive a confirmation email within one business day.

Q2: How long after placing an order will I receive a confirmation email?

You will receive a confirmation email within one business day of placing your order. If you do not receive a confirmation email, it means your order was not completed. Please contact us or try placing your order again.

Q3: How do I use my e-coupon?

Simply enter the e-coupon number at checkout to enjoy the relevant discount. You can also follow our Facebook/Instagram for the latest offers.

Q4: How do I change my pickup method after placing an order?

If you need to change your pickup date or location, please contact us three business days before pickup to make new arrangements.

Once an order has been confirmed and paid for, cancellations and refunds will not be accepted.

Q5: What is the minimum order amount for delivery?

Customers can enjoy free delivery on orders of $1,200 or above (calculated based on the final amount after discounts). No shipping fees will be charged, though delivery can not be available for certain remote areas.